Concurrent Sessions
The Leadership in Higher Education Online Conference represents the leading thinking on strategic issues in higher education today. Concurrent sessions are peer selected in several ways. After an open call for proposals, the conference advisory board members choose selected presentations through a rigorous blind review process. Outstanding presenters from the previous conference—as evaluated by conference attendees—return as invited sessions with either an updated or reprised version of their top-scoring presentation. Finally, the advisory board sessions are determined by board members to cover trends or topics not addressed by the general sessions and creates content in these areas.
⸻ Look for sessions in these tracks: ⸻
Look for sessions in these tracks:
Leadership and Professional Development
Diversity, Equity, and Inclusion
Institutional Culture and Climate
Student Retention and Success
What New Leaders Need to Know
Special Topics in Higher-Education Leadership
Exhibitor Spotlight
Allied Leadership: Fostering Collaboration between Deans and Provosts
Tywana Chenault Hemby and Kristine Barnett, Columbia College
For all attendees
The concept of “allied leadership” emphasizes the significance of promoting a mutual and productive professional relationship between a dean and provost in an educational institution. By cultivating this alliance, both leaders can work together towards a shared vision, aligning their goals and strategies to enhance the overall effectiveness of the institution. This session will explore the crucial role of allied leadership in driving organizational change that ensures effective communication, mutual trust, and shared decision-making. Attendees will gain insights into practical strategies for developing and nurturing this partnership, ultimately, paving the way for effective leadership and professional development within their own academic settings.
Invited Session
Budget Planning in a Time of Change
Elaine Carey, Oakland University
For attendees who have experience with this topic
Academic leaders frame their vision around goals and initiatives to promote a college. With changing demographics, the post-COVID environment, and other challenges, understanding university and college budgets are essential to academic leadership. This presentation focuses on university budgets and the significance of understanding the college and university budgets while planning for the future. Questions to be considered: Who are our students and how do their needs impact university and college budgets? What can be developed for a deeper understanding of the university budget and budgetary practices? How can deans effectively collaborate with budget managers and chief financial officers?
Coaching Skills for Academic Leaders: Bringing Out the Best in Yourself and Others
Susan Robison, Professor Destressor
For attendees who are new to this topic
The interpersonal aspects of academic leadership, e.g., annual reviews, performance evaluations, or other difficult conversations with faculty, can be especially challenging to the inexperienced chair/dean. In this interactive workshop, attendees will practice several powerful brain-based coaching skills drawn from improv games to increase skills and confidence for leadership that matters, such as transformational coaching conversations that build institutional collegiality, civility, and engagement. Participants will apply a structure for shaping such conversations (ASK – assess client motivation, set agenda, keep success continuous) in dyad practice and then can contribute to a facilitator/volunteer demonstration of these skills.
Four Magic Words for an Emotional Intelligence Self-Check
Barbara Lesniak, Southern New Hampshire University
For attendees who are new to this topic
Self-awareness is the foundational emotional intelligence skill, yet one of the hardest to develop. A five-year Harvard study revealed that, while 95 percent of people think they are self-aware, only 10 to 15 percent actually are. You need awareness to build awareness, which poses a challenging conundrum. Fortunately, four simple words are all you need for a self-check to make emotionally intelligent decisions. In this session, you will learn a short, powerful question that provides a self-awareness self-check, and practice using this question to evaluate your decisions and make a plan to share this tactic with others at your institution.
Preparing Department Heads for Academic Leadership
Julia Morrison, Mississippi State University
For attendees who have experience with this topic
As the stress associated with academic administrator roles continues to mount, universities must embrace new strategies to address high levels of burnout among these critical roles. Administrative training can be a powerful tool in preparing faculty to take on supervisory roles. Studies indicate that those who better understand the role and are better prepared to assume the associated duties have higher levels of job satisfaction and longer tenure in the role. This session describes the leading training needs of department heads based on a study conducted at Mississippi State University and recommends a training protocol to address these needs.
Bold Leadership to Foster Students’ Sense of Belonging
Iona Ringgold and Katherine Orlando, Towson University
For attendees who are new to this topic
Research shows that when higher education students do not feel a sense of belonging, this negatively impacts academic and social outcome success and is especially true for students from marginalized groups. Although higher education instructors are uniquely situated to meet this need, they lack a sense of agency in advancing social justice initiatives. In this workshop, participants will engage with research and each other to further their understanding of the importance of student belonging and how activating instructor agency can create the kinds of positive culture shifts that are the goal of many college and university strategic plans.
Building an Inclusive Ecosystem in a Shifting Environment
Rachel DiSesa and Anchalee Phataralaoha, University of Florida
For all attendees
This session will provide strategies for building an ecosystem within shifting DEI environments. Drawing on evidence-based approaches, the presenter will outline tactics aligning with evolving institutional policies while building allyship at a land-grant Primarily White Institution. Using a cyclic framework of planning, strategizing, implementing, and evaluating, session leaders will share examples of engagement opportunities through the varied lenses of students, faculty, staff, and alumni. Participants will gain an understanding of practices to nurture collective belonging during periods of DEI policy transition.
Equitable Leadership: Utilizing Restorative Practices to Address Conflict
Patricia Gagliardi and Craig Hlavac, Southern Connecticut State University
For attendees who are new to this topic
Academic leaders are often confronted with challenging interpersonal conflicts to manage. Institutional orientation and pre-employment trainings help familiarize employees with policies and procedures, but frequently fail to provide pragmatic, hands-on practices that manage existing conflicts and preempt potential issues. Integrating restorative practices into an organizational culture—especially in the academy—can be challenging. This session will provide a brief overview of basic restorative practices contextualized for academic leaders. Participants will actively participate in small group discussions using foundational restorative practices, and learn through action while leaving with resources to learn more.
Inclusive Excellence at NAU: How to Effectively Integrate Diversity and Inclusion Initiatives in a Volatile Climate
Justin Mallett, Northern Arizona University
For attendees who have experience with this topic
This presentation will provide attendees an opportunity to see first-hand how a new Vice President for Inclusive Excellence was able to obtain institutional buy-in and involvement from faculty, staff, and students on incorporating inclusive excellence within the institution. This case study presentation will show attendees the current national and political climate and how NAU shifted its focus from DEI initiatives to DEI integration. This presentation will allow attendees to develop ideas and plans to further their diversity and inclusion work at their institution.
Invited Session
Navigating the New Landscape of Equity and Inclusion
Molly Kerby, Western Kentucky University
For all attendees
If you are a mid-level leader in higher education, you are not a stranger to the push and pull experienced between senior leadership and your constituents. This is precisely the tug of war felt among those of us doing Diversity, Equity, and Inclusion (DEI) work. Higher education has spent years building equitable and inclusive practices targeting historically marginalized populations and, while the climate seems dire, most are finding inventive ways to hang onto successes, progress, and momentum. Two of the most common approaches in traversing the anti-inclusion pressures are developing a people–first culture and embracing the notion of targeted universalism.
The Access & Opportunity Revolution: Global Learning, Intercultural Fluency, Career Readiness
Antoinette Boyd and Brian Gant, Maryville University
For attendees who have experience with this topic
Global learning, intercultural fluency, and career readiness are vital to the success of our graduates. The current climate, within our academic institutions and the larger society as a whole, has caused us as educators to view our work differently and re-evaluate our practice to ensure our students are adequately prepared for the diverse, ever-changing workforce. Along with building industry-specific knowledge and skills, it is important that students learn to be good stewards, advocates, and change agents who are self-aware, mission-driven, and willing to positively influence and contribute to individual and collective global and societal issues. So, how do we prepare students for the workforce and ensure the workforce is prepared for them? Through active learning, professional projects, industry partnerships, and real-world case studies, we’ve implemented strategies that foster the attainment of requisite skills and competencies needed to maximize student success.
An Ounce of Prevention: Knowledge Management as a Method to Reduce the Cost of Turnover
Josh Vossler and Jeremy Hughes, Chicago State University; David Fuentes, University of Portland
For attendees who have experience with this topic
Effective Knowledge Management (KM) increases organizational efficiency and insulates against the loss of institutional memory. This session provides an overview of the concepts of knowledge management and organizational learning, illustrating the potential advantages KM offers. Attendees will engage in reflection and discussion activities, identifying barriers to KM and successful strategies for promoting, implementing, and sustaining KM at unit and systems levels of organizations. At this session, attendees will be able to identify key concepts of organizational learning and knowledge management, outline costs involved with the loss of institutional memory, and design steps toward implementing and supporting KM.
Advisory Board Session
Loneliness and The Academic Department
Bob Cipriano, Atlas Leadership Training
For all attendees
Loneliness is a universal emotion that is both complex and unique to everyone. It has no single and widespread cause. Loneliness in the context of college was pervasive and of great concern even before the pandemic. This presentation will give attendees the requisite knowledge to emphasize mental health support by updating the health guidelines to offer pragmatic strategies for dealing with loneliness for faculty and students.
Understanding Cultural Diversity in Higher Education: Enhancing Institutional Success through Inclusivity
Pamela Matzner and Dorothy Corbett, Stony Brook University
For attendees who have experience with this topic
In the realm of higher education leadership, adopting a culturally informed guidance approach entails acknowledging the impact cultural identity has on the experiences of students, faculty, and staff. This inclusive perspective recognizes and addresses the cultural biases that shape the guidance provided by higher education leaders and professionals, fostering an environment where diverse cultures are considered. It is crucial to understand the cultural reasons students might hesitate to seek advice or remain at an institution. This session emphasizes the importance of integrating diverse cultural perspectives within leadership, addressing unconscious biases and acknowledging how privilege impacts service to our student body. Through interactive dialogues and activities, leaders will examine their biases, concurrently crafting an action plan to cultivate comprehensive cultural awareness that permeates from leadership down to the student body across the institution. This awareness is vital for efficiently supporting a campus community that embraces diverse backgrounds.
Achieving High Student Retention through Rigorous Academic Support and Leadership
Diann Cameron Kelly, Adelphi University
For attendees who have experience with this topic
Achieving a retention rate above the national average (76%) takes vision, leadership, and collaboration. This session articulates what is necessary to develop and implement a strategic retention plan. Adelphi University created and implemented a strategic retention plan and in two years increased retention from 82% to 85%. Much of it is due to rigorous academic support and outreach. Attendees will learn how to design and implement academic enrichment and outreach initiatives that capture retention.
Student Experience Matters—and So Does Yours
Gill Hunter, Eastern Kentucky University
For attendees who have experience with this topic
Customer-centered businesses know employee engagement powers customer experience. This session applies that philosophy to higher education. Attendees will consider their experience at their institution and their colleagues’ experiences. They will also explore how experience is shaped, how perspectives can be collected and shared, and how institutional leaders act on employee experience data. Finally, attendees will apply that thinking to students—including how students are customers and how they are not—and other constituent groups, including alumni, prospective students, families, community members, donors, and legislators. Session attendees will understand customer experience and plan for collecting and responding to experiences at their institutions.
Student Stress, Wellness & Mental Health: Examining Retention Interventions
Ryan Barnhart, Education Affiliates and Lachelle Green, All State Career – Baltimore
For attendees who have experience with this topic
Exploring the critical nexus between student stress, mental health, and academic retention, this presentation delves into multifaceted interventions. Focused on higher education, it aims to elucidate strategies fostering student well-being and, subsequently, academic persistence. Three pivotal learning goals include: dissecting the intricate relationship between stress, mental health, and student retention; evaluating diverse intervention models tailored to mitigate stressors and bolster mental health support; and highlighting effective implementation strategies for these interventions. Attendees will glean insights to shape institutional practices, empower student resilience, and fortify retention efforts amidst the complex landscape of student stress and mental health challenges.
Trauma Informed Academic Advising: Cultivating Student Wellness and Resiliency
Karen Gordes and Violet Kulo, University of Maryland Baltimore
For attendees who are new to this topic
Experiences of trauma are widespread in our student populations and have a negative impact on learner performance. This session will review the six principles of a trauma-informed advising approach to support relationally-focused, culturally sensitive student advising. Strategies will be provided on how advisors can foster meaningful connections, and avoid re-traumatization including guidance on real-time, first line of support for students presented with a traumatic experience. Attendees will be able to describe the application of a trauma-informed conceptual framework to academic advising to support student wellness and resiliency in learners with diverse trauma experiences.
Everyone’s an Imposter: Embracing Imposter Syndrome in Higher Education
Barbara Lesniak, Southern New Hampshire University
For all attendees
Imposter syndrome feels lonely, but a Heriot-Watt University study found that almost 40% of leaders have frequent “imposter feelings.” That number jumps to 45% for younger leaders, and women score a whopping 54%. Even former First Lady Michelle Obama admits to “…that feeling that you shouldn’t take me that seriously,” reflecting this issue’s magnified impact on BIPOC professionals. Like all feelings, imposter syndrome and its accompanying anxiety happens for a reason. This session will help you embrace the inner voice that whispers, “You shouldn’t be here,” and calm it by using lessons to strengthen your confidence and leadership skills.
Considering the Human Implications of Change in Postsecondary Education
Louise Chatterton, St. Lawrence College
For attendees who have experience with this topic
At the intersection of Schein’s (2017) stages and cycle of learning/change (with a particular focus on learning anxiety and psychological safety), and the work of Heifetz and his associates regarding the six leadership behaviors of Adaptive Leadership, a model emerges for approaching change that can be applied at the departmental or institutional level of postsecondary institutions. This model takes into consideration the human implications of change that are particularly relevant when managing change in higher education. In this session, participants will reflect on their own responses to change and evaluate their readiness for the six leadership behaviors of Adaptive Leadership.
Forward-Thinking Leadership: Integrating AI to Revolutionize Higher Education and Career Preparedness
Daryl Green, Langston University and George Taylor, South Central College
For attendees who have experience with this topic
In an era where Artificial Intelligence (AI) and automation are reshaping the global landscape, higher education leaders are tasked with navigating these changes to foster innovation, ensure effective management, and prepare students for the future workforce. This session explores the strategic integration of AI and automation in educational practices, offering insights into developing adaptive leadership strategies that support faculty, enhance student success, and align with institutional goals. Following the session, attendees will be able to equip educational leaders with AI and automation trends affecting higher education. They will also be able to share research-based strategies for integrating AI into curriculum and administrative processes. Finally, attendees will be able to facilitate discussions on ethical considerations and leadership challenges in the digital transformation era.
Internship Programs as a Path to Faculty Leadership Development
Sara Zeigler, Russell Carpenter, Alison Buck, Ashley Cole, Heather Fox, Casey Humphrey, Marie Manning, and Timothy Wiggins, Eastern Kentucky University
For attendees who are new to this topic
This session focuses on strategies for developing individualized leadership skills in faculty. Academic administrators at a variety of levels are often in position to support, mentor, and guide faculty as they prepare for various levels of responsibility within and across the institution. Success in priority areas of teaching, research, and service often take precedence. The importance of faculty leadership skill development, however, is among the greatest needs moving forward, especially at the associate professor and professor levels.
The Provost’s Faculty Internship Program at Eastern Kentucky University (EKU) is designed to develop leadership skills at the university level among faculty. As a complement to the University’s Provost’s Leadership Institute, the program’s goal is to build exceptional leadership by supporting individual faculty development, while enhancing academic culture and capacities. Through this program, faculty participate in a range of mentoring and learning opportunities, collaborate with colleagues in the Office of the Provost and other academic and administrative offices across campus, while assuming leadership roles on critical campus strategic initiatives and projects, designed in conjunction with individual interests and longer-range career goals.
The Provost’s Faculty Internship Program is designed to 1) increase awareness of faculty leadership skills, 2) provide practical opportunities for faculty leadership skill development, and 3) design tailored leadership skill development for faculty. In this session, representatives from the Office of the Provost, along with faculty internship participants, offer practical advice and perspective for program design complemented by reflections and applications.
Advisory Board Session
Leadership Approaches for Faculty Engagement in Higher Education
Russell Carpenter, Eastern Kentucky University and Kevin Dvorak, Nova Southeastern University
For all attendees
In this interactive session, facilitators will guide participants through the application of current research on faculty (dis)engagement to help academic leaders at all levels better understand the complexities of faculty engagement and develop strategies for improving faculty engagement at their institutions. Facilitators will engage participants in conversations and activities that focus on defining faculty engagement within institutional contexts, identifying barriers, and recognizing what they can (and cannot) control at their institutions. Participants will develop a leadership action plan for engaging faculty based on institutional needs, goals, and contexts.
Advisory Board Session
Let It Go: Building Trust to Delegate in Academia
Gretchen Oltman, Creighton University
For all attendees
Leaders in higher education settings often have difficulty delegating their responsibilities, often thinking it’s just easier to complete a task themselves than to put it in someone else’s hands. This session explores how to build a delegation-friendly environment in academia—one in which trust to delegate is built, the importance of time management is prioritized, and leaders are empowered to make strategic decisions about where to put their time and effort. Participants will devise an individual plan identifying tasks that might be delegated, how to build a delegation pipeline in their environment, and ideas on where more impact can be created when delegation is done well.
Invited Session
Re-imagining Approaches to Major and Career Support for Today’s College Students
Joseph A. Kitchen, University of Southern California
For all attendees
The promise and purpose of earning a college degree has garnered increased attention as colleges and universities face mounting pressure from the public, policymakers, and students to demonstrate the value of a college education. One key role of postsecondary education is to prepare students for meaningful, fulfilling careers. Yet, few have interrogated traditional approaches to major and career support or meaningfully addressed shortcomings in their effectiveness for today’s increasingly diverse college students. This session is a call to action for higher education leaders to re-imagine delivery of major and career support. Effective, data-driven, equity-oriented support practices that meet the needs of todays’ diverse students as they navigate their major and career pathways in college will be presented. Specific guidance for academic leaders will be discussed and research-informed resources for policy and practice will be shared.
Research-Backed Techniques for Effective, Efficient, and Inclusive Hiring
Laura Lohman, North Central College
For attendees who have experience with this topic
Facilitated by a senior-certified human resources professional, this session leads participants to learn and apply proven, research-based techniques to hire effective candidates in current and challenging hiring conditions. Attendees will learn to write and effectively prioritize appropriate qualifications to build a strong and diverse applicant pool, and recognize and avoid common pitfalls that exclude qualified applicants and reduce the diversity of your applicant pool. Attendees will be able to create an efficient, focused, inclusive selection process along with applying a wider range of screening tools based on the qualifications required. Finally, attendees will be able to write reliable and valid interview questions.
Strategic Leadership at HBCUs: Navigating #TheHardReset Post-Reaccreditation
Yaw Adoo, Morris Brown College
For attendees who are new to this topic
This session explores transformative leadership in the aftermath of reaccreditation, focusing on Morris Brown College’s remarkable journey. As department chair of business, I will share insights on fostering resilience, collaboration, and community engagement to rebuild trust. We will delve into strategies for leading diverse teams of students, faculty, and staff, emphasizing the unique challenges and opportunities at Historically Black Colleges and Universities (HBCUs). Attendees will gain practical tools for navigating post-reaccreditation landscapes, inspiring academic excellence, and cultivating a shared vision for sustained success.
Advisory Board Session
Surviving the Great Upheaval: How Leaders can Navigate the Inevitable Changes in Higher Education
Stephanie Delaney, Renton Technical College
For all attendees
In the book, The Great Upheaval, Arthur Levine offers compelling evidence for why “business as usual” will no longer work in higher education. How can leaders take the information offered by Levine and operationalize it so that their institutions are positioned for success? In this engaging session, you’ll assess your institution’s current position and determine priorities for moving forward in the best direction. Attendees need not have read the book.
Student Retention Revolution: Proactive Solutions or Bust
Willie Barnes Jr., Upswing
For all attendees
In higher education, student retention is more critical than ever. Institutions tirelessly work to offer a plethora of resources, but the traditional, reactive model—relying on students to seek help—falls short. After over a decade of developing support systems for underserved and marginalized students, we’ve learned that those who need help the most are often the least likely to ask for it. In this session, we’ll explore how to revolutionize student retention by implementing proactive, real-time support models. Using insights from our Ana Insight Report, we’ll show how these innovative approaches ensure that every student, regardless of whether they raise their hand, receives the support they need to succeed. Join us to discover how proactive support can transform the student experience and drive retention like never before.
Unlocking Leadership Success: Free Resources, Interactive Learning, and Faculty Support
Mackenzie Cahill, Magna Publications
For all attendees
Join us for an engaging, fast-paced session designed to provide higher education leaders with free, actionable leadership resources that can transform your university and empower your faculty. Meet the Magna team, dive into relevant leadership topics, and participate in an interactive game with exciting prizes. Discover a variety of tools and strategies to support leadership development within your institution and leave with practical resources you can immediately share with your faculty. Whether you’re enhancing team effectiveness or addressing key leadership challenges, this session equips you with the knowledge and resources to succeed.
Leveraging AI to Prove the Value of Higher Education and Upskill Your Administrative Team
J.D. Mosley-Matchett, Ph.D., InforMaven
For all attendees
While many in higher education are familiar with the Q&A capabilities of chatbots like ChatGPT, concerns around “hallucinations” and perceived limitations—such as struggles with simple mathematics—have led some administrators to dismiss the broader potential of these tools. However, as public scrutiny of higher education intensifies, institutions that resist innovation risk being seen as outdated and disconnected from the latest technologies. In this session, we’ll explore how low-cost AI tools can be strategically harnessed to address shrinking budgets, improve operational efficiency, and upskill administrative teams without falling into the trap of costly trial-and-error. Learn practical strategies to harness AI for real-world impact while enabling your team to excel in the face of rapid technological progress.
Using Generative AI to Facilitate the New Federal Mandates of Financial Value Transparency and Gainful Employment
J.D. Mosley-Matchett, Ph.D., InforMaven
For all attendees
By January 15, 2025, every institution with students receiving Title IV funding must provide extensive data on the economic outcomes of their programs to satisfy the new federal regulations surrounding Financial Value Transparency (FVT) and Gainful Employment (GE). But these new mandates are only a symptom of a deeper problem: growing public skepticism regarding higher education. This session offers a practical guide for leveraging Generative AI to elevate public appreciation regarding the impact and value of specific college degrees. Attendees will explore how AI can help institutions more effectively communicate their relevance in a rapidly evolving and increasingly competitive educational landscape.
Campus Master Planning Demystified
Michael Garvey, Assoc. AIA and Paul Orban, AIA, LEED AP, BHDP Architecture
For all attendees
In an era of shifting societal demographics, student loan crises, leadership scrutiny, the rise of AI, a post-Pandemic “new normal,” and the looming enrollment cliff, numerous forces are impacting higher education in just a short span of time – and by extension, the tried-and-true business and planning models that have served institutions reliably for decades, if not longer. These rapidly unfolding challenges of our times, perhaps unforeseen even ten years ago, are forcing campus leaders to confront hard truths in their strategic plans for a given institution’s future. This necessitates not just considering an institution’s mission, values, and academics, but the physical environment as well.
To help educational leaders with the insurmountable challenge that successful master planning can seem to present, BHDP Architecture surveyed more than 100 college and university presidents and CFOs around the United States as an examination of the state of master planning in American higher education. The feedback that research generated – what works, what doesn’t, how it’s changed, and much more – was captured, documented, and analyzed. Overall, the research sheds light on the common conflict between grandiose ideas and planning, versus bite-size, budget-sensitive strategies that are realistic and achievable. Our analysis of this research and some case-study examples will be shared with the audience in a way that yields helpful insight and simple, actionable steps for them to take away as they confront opportunities and challenges in strategic and master planning at their own campuses.